Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide to us, information collected automatically when you use our Website, and information provided to us by our clients, business partners, or authorized representatives.

1.1 Information You Provide Directly

When you contact NexEdge Solutions, request information, submit an inquiry, request a service, or communicate with us, we may collect information such as:

• Full name
• Company or organization name
• Business email address
• Phone number
• Business address
• Service or services of interest
• Information contained in your inquiry or message
• Information you provide during meetings, consultations, or communications
• Other information you voluntarily provide to us

Please do not submit sensitive personal information through our general Website contact form unless specifically requested or authorized by NexEdge Solutions.

1.2 Information Provided by Our Clients

When providing services to our clients, NexEdge Solutions may receive information from clients or their authorized representatives. Depending on the services being provided, this information may include:

• Employee and driver information
• Names and contact information
• Employment-related information
• Recruitment and onboarding information
• Background-check or compliance-related information
• Payroll and timekeeping information
• Accounting and financial information
• Business records
• Route and dispatch information
• Fleet and vehicle information
• Vendor information
• Invoice information
• Tax-related information
• Title and settlement information
• Closing and post-closing information
• Documents and records necessary to perform contracted services

We process this information primarily to provide services to our clients and in accordance with applicable contractual, legal, and regulatory requirements.

1.3 Information Collected Automatically

When you access our Website, certain information may be collected automatically through standard web technologies. This may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Date and time of Website access
• Referring website
• General Website usage information
• Technical information regarding your interaction with the Website

We may use this information to operate, maintain, secure, and improve our Website and services.

2. How We Use Personal Information

NexEdge Solutions may use personal information for legitimate business purposes, including to:

• Respond to inquiries and requests
• Provide information about our services
• Communicate with prospective and existing clients
• Provide contracted services
• Manage client relationships
• Support driver recruitment and onboarding
• Support dispatch and fleet management activities
• Process payroll and accounting information
• Provide title and settlement support
• Perform tax research and related services
• Support audit, closing, and post-closing activities
• Coordinate vendors and business partners
• Maintain business and operational records
• Improve our Website and services
• Monitor Website performance and security
• Detect and prevent fraud, misuse, or unauthorized activity
• Comply with applicable laws and regulations
• Establish, exercise, or defend legal rights
• Enforce contractual obligations and company policies
• Communicate important business, operational, or administrative information
• Carry out other purposes disclosed when information is collected

We will not knowingly use personal information for purposes materially inconsistent with the purpose for which it was collected unless permitted or required by applicable law.

3. Legal Basis for Processing

Where applicable, NexEdge Solutions may process personal information based on one or more of the following:

• Your consent
• Performance of a contract
• Taking steps at your request before entering into a contract
• Compliance with legal or regulatory obligations
• Our legitimate business interests
• Protection of our rights, property, systems, employees, clients, and users
• Other lawful bases permitted under applicable law

Where processing is based on consent, you may withdraw your consent where permitted by applicable law.

4. How We Share Personal Information

NexEdge Solutions does not sell personal information for monetary consideration. We may share personal information when reasonably necessary to operate our business, provide contracted services, protect our rights, or comply with applicable law. Depending on the circumstances, information may be shared with:

• Service providers
• Technology providers
• Cloud hosting and storage providers
• Payroll and accounting platforms
• Recruitment and onboarding platforms
• Communication and email service providers
• Professional advisors, including attorneys, accountants, and consultants
• Business partners involved in providing requested services
• Vendors and subcontractors supporting our services
• Government authorities or regulatory agencies when legally required
• Law enforcement when required or permitted by law
• Courts or other legal authorities
• Parties involved in a merger, acquisition, restructuring, financing, or sale of business assets

We expect service providers handling information on our behalf to use appropriate safeguards and to process information only for authorized business purposes.

5. Information Processed on Behalf of Clients

Certain NexEdge Solutions services require us to process personal information on behalf of our clients. For example, our recruitment, onboarding, dispatch, fleet management, payroll, accounting, title, settlement, and related services may require access to information belonging to our clients, their employees, drivers, vendors, customers, or other business partners. In these situations, NexEdge Solutions may act as a service provider, contractor, processor, or similar role on behalf of the applicable client.

If your information was provided to NexEdge Solutions by one of our clients, you may also need to contact that client regarding its privacy practices and the processing of your information. Where applicable, our contractual agreements with clients may establish additional requirements concerning the collection, use, protection, retention, and deletion of information.

6. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to improve Website functionality and understand how visitors use our Website. These technologies may be used to:

• Enable Website functionality
• Remember preferences
• Analyze Website traffic
• Understand Website usage
• Improve Website performance
• Monitor Website security
• Evaluate marketing or communication effectiveness

You may be able to control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or availability of portions of the Website. Where required by applicable law, we may provide additional cookie notices or consent mechanisms.

7. Third-Party Websites and Services

Our Website may contain links to third-party websites, platforms, applications, or services. These third-party websites operate independently from NexEdge Solutions and may have their own privacy policies and terms. NexEdge Solutions is not responsible for the privacy practices, security, content, or policies of third-party websites or services. We encourage you to review the applicable privacy policies before providing personal information to third parties.

8. Data Security

NexEdge Solutions takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, disclosure, alteration, loss, or destruction. Depending on the nature of the information and the services involved, safeguards may include:

• Access controls
• Authentication procedures
• Restricted access to confidential information
• Password and account security measures
• Secure systems and applications
• Encryption where appropriate
• Employee confidentiality requirements
• Vendor and service-provider controls
• Monitoring and security procedures

However, no method of transmitting information over the Internet or storing information electronically is completely secure. Therefore, while we take reasonable measures to protect information, we cannot guarantee absolute security.

If NexEdge Solutions becomes aware of a security incident involving personal information, we will take appropriate steps to investigate, mitigate, and respond to the incident in accordance with applicable law.

9. Data Retention

NexEdge Solutions retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Provide requested services
• Fulfill contractual obligations
• Maintain business and financial records
• Comply with legal and regulatory requirements
• Resolve disputes
• Enforce agreements
• Protect our legitimate business interests
• Maintain appropriate business records

The length of time information is retained may vary depending on the type of information, the purpose for which it was collected, contractual requirements, and applicable law. When information is no longer required, we may securely delete, destroy, anonymize, or otherwise dispose of it in accordance with applicable requirements.

10. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information. These rights may include:

• The right to know whether we process your personal information
• The right to request access to personal information we maintain about you
• The right to request correction of inaccurate personal information
• The right to request deletion of personal information
• The right to request restriction of certain processing
• The right to object to certain processing
• The right to receive certain information in a portable format
• The right to withdraw consent where applicable
• The right to opt out of certain marketing communications
• The right to appeal certain privacy decisions where required by applicable law

These rights are subject to applicable legal exceptions and limitations. To exercise an applicable privacy right, please contact us using the information provided in the Contact Us section. We may need to verify your identity before processing certain requests. We will only request information reasonably necessary to verify your identity and protect against unauthorized requests.

11. Marketing Communications

If you provide your contact information to NexEdge Solutions, we may use it to communicate with you regarding:

• Services you have requested
• Business inquiries
• Proposals or consultations
• Company updates
• Service information
• Other business-related communications

Where permitted by applicable law, we may also send promotional or marketing communications. You may opt out of promotional emails at any time by using the unsubscribe option included in the communication or by contacting us directly. Opting out of marketing communications will not prevent us from sending transactional, administrative, security, contractual, or other necessary communications.

12. Children's Privacy

Our Website and services are intended primarily for businesses, professionals, and adults. Our Website is not directed toward children under the age of 13, and NexEdge Solutions does not knowingly collect personal information from children under 13 through the Website. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

13. International Data Transfers

NexEdge Solutions may work with clients, employees, contractors, service providers, and technology providers located in different countries. As a result, personal information may be accessed, processed, or stored outside the country in which the information was originally collected. Where required by applicable law, NexEdge Solutions will take appropriate measures designed to protect personal information when it is transferred internationally.

14. Business Transactions

If NexEdge Solutions LLC is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction. Any transfer of personal information will be handled in accordance with applicable law and appropriate confidentiality and security requirements.

15. Do Not Track Signals

Certain web browsers may offer a "Do Not Track" setting. Because there is currently no universally accepted standard for responding to browser-based Do Not Track signals, our Website may not respond to such signals unless required by applicable law.

16. Changes to This Privacy Policy

NexEdge Solutions may update this Privacy Policy periodically to reflect changes in:

• Our services
• Our business operations
• Technology
• Privacy practices
• Applicable laws and regulations
• Security practices

When we make changes, we will update the Last Updated date at the top of this Privacy Policy. We encourage you to periodically review this Privacy Policy to remain informed about how NexEdge Solutions handles personal information.

17. Contact Us

If you have questions about this Privacy Policy, would like to exercise an applicable privacy right, or have concerns about how your personal information is handled, please contact us.

NexEdge Solutions LLC
212 N. 2nd Street, STE 100
Richmond, KY 40475
United States

Phone: +1 (859) 517-8233
Email: info@nexedgesol.com

You may also contact us through the contact form available on our Website: www.nexedgesol.com

18. General Privacy Statement

This Privacy Policy describes the general privacy practices of NexEdge Solutions LLC. The specific privacy rights and obligations applicable to an individual may vary depending on:

• The individual's location
• The nature of the information involved
• The services being provided
• The relationship between NexEdge Solutions and the individual
• Applicable federal, state, and local laws
• Contractual requirements

Where applicable, NexEdge Solutions will comply with privacy and data protection requirements governing our processing activities.

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